Frequently Asked Questions
Do I need a deposit to reserve equipment or a bounce house?
A deposit is required to reserve most rentals. This ensures your equipment is held and unavailable to other customers. Deposits are applied toward your total, and without a deposit, items are not reserved.
Can I pick up my rental, or do you offer delivery?
How long is a weekend party rental?
Weekend party rentals are typically one-day rates that cover Friday to Monday. We deliver Thursday or Friday and pick up Monday or Tuesday. You get more time without extra cost.
What happens if something gets damaged or lost?
Do I need a permit for a tent rental?
Do you provide setup for tents and bounce houses?
Do I need a special vehicle to tow equipment like a skid steer?
What if I don’t have a trailer to haul equipment?
What do I need to do to prepare for my weekend party rental?
We typically deliver on Thursday or Friday for weekend events, so we ask that your setup area is ready ahead of time. Please mark the location where you’d like your tent or bounce house placed and complete all lawn mowing by Wednesday to ensure a smooth setup. Make sure the area is clear of furniture, toys, or debris, and that our team has easy access.
How long does it take to set up a tent on your own?
For most of our tents, setup takes about 30–45 minutes with two people. You’ll need a small sledgehammer to drive the stakes, and we recommend reviewing the instructions provided when you pick up the rental. It’s a straightforward process, but having a second set of hands definitely helps.
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